> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usetusk.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Ticketing Integrations

> Use Tusk from within your project management apps 

## Overview

We know that many product teams use project management software as their single source of truth for product development tasks.

Tusk integrates with popular project management platforms like Linear, Jira, Notion, and GitHub issues. Our app embeds directly into your current project management workflow, so you don’t have to change how you work.

You can assign a ticket to Tusk in one click. Just add one of the following labels to a ticket:

* "Tusk" label (to create a PR)
* "Tusk Investigator" label (Tusk will investigate the issue and provide advice on the ticket without creating a PR)

After reading this, we recommend that you read [Best Practices for Using Tusk](https://docs.usetusk.ai/best-practices).

***

<Info>
  Before you begin, make sure that you have permissions to connect external apps to your project management app. This typically means being an admin user in your project management app.
</Info>

## Connecting to Linear

1. Log into Tusk and go to the **Settings** page.

2. Under the **Integrations** tab, find the Linear integration card under "Project management platform.” Click **Connect**.

<img className="block" src="https://mintcdn.com/tusk/ZSRG9RyWtVo44p2P/images/ticketing-integration-1.png?fit=max&auto=format&n=ZSRG9RyWtVo44p2P&q=85&s=678e73d2461aef6acaf4e739522ac735" alt="Ticketing Integration Screen" width="3456" height="1974" data-path="images/ticketing-integration-1.png" />

3. You’ll be redirected to the Linear app to grant Tusk access to your Linear workspace. Make sure to choose the correct workspace on the top left corner.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/linear-integration-2.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=f69dbff22db9d1ffba1bef89ceff30bd" alt="Linear Integration 2" width="3456" height="1984" data-path="images/linear-integration-2.png" />

4. Click **Authorize Tusk** once you have confirmed that you’re in the correct workspace.

5. You will be redirected back to the Tusk app, where you should see a status badge saying “Connected” on the Linear integration card.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/linear-integration-3.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=804a8f0f13b1b98887ae42c92dfd5861" alt="Linear Integration 3" width="3456" height="1984" data-path="images/linear-integration-3.png" />

6. To assign tickets to Tusk in your Linear workspace, go to any issue in Linear.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/linear-integration-4.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=89d37d9deb5d48789e06c8af667ca863" alt="Linear Integration 4" width="3010" height="1300" data-path="images/linear-integration-4.png" />

7. There will be a “Tusk” label in your Linear workspace. **Add the “Tusk” label** to any issue to assign it to our AI agent.

<img className="block h-96" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/linear-integration-5.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=3a20df2801616f06f1b375eb80b85036" alt="Linear Integration 5" width="1056" height="990" data-path="images/linear-integration-5.png" />

<Info>
  If you already have a “Tusk” label created before setting up the integration,
  the same label will still work for assigning issues to Tusk.
</Info>

8. Tusk will comment on the issue telling you that it’s working on it. You can check the activity logs for the issue in the Tusk web app.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/linear-integration-6.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=fe102371c6baf9ad977dd9b61cb879f2" alt="Linear Integration 6" width="3012" height="1622" data-path="images/linear-integration-6.png" />

9. Recommended: [Integrate GitHub with your Linear workspace](https://linear.app/docs/github) to link the Linear issue you assigned to Tusk with the corresponding Tusk-created PR. Tusk automatically adds the issue ID at the beginning of the PR’s title so that the PR shows up in the issue under “Links”.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/linear-integration-7.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=225b83006723d3e179f3ffd4555eb250" alt="Linear Integration 7" width="2190" height="798" data-path="images/linear-integration-7.png" />

10. Once the Linear issue is linked to the Tusk-created PR, Linear automatically changes the status of the issue according to the status of the linked PR.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/linear-integration-8.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=3cb2a6791e23ddf93e6f0e52aecdb4d4" alt="Linear Integration 8" width="1838" height="576" data-path="images/linear-integration-8.png" />

***

## Connecting to Jira

1. Log into Tusk and go to the **Settings** page.

2. Under the **Integrations** tab, find the Jira integration card under "Project management platform.” Click **Connect**.

<img className="block" src="https://mintcdn.com/tusk/ZSRG9RyWtVo44p2P/images/ticketing-integration-1.png?fit=max&auto=format&n=ZSRG9RyWtVo44p2P&q=85&s=678e73d2461aef6acaf4e739522ac735" alt="Ticketing Integration Screen" width="3456" height="1974" data-path="images/ticketing-integration-1.png" />

3. You’ll be redirected to the Atlassian platform to grant Tusk access to your Jira site.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/jira-integration-2.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=1f65d03cba599ea3bc2cc9e915cc52a0" alt="Jira Integration 2" width="3456" height="1984" data-path="images/jira-integration-2.png" />

4. Choose the correct Jira site under “Authorize for site” and click **Accept**.

<img className="block h-96" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/jira-integration-3.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=ae4aed2876c983c9b91fce630885fb39" alt="Jira Integration 3" width="1392" height="1464" data-path="images/jira-integration-3.png" />

5. You’ll then be redirected back to the Tusk app, where you should now see a status badge displaying “Connected” on the Jira integration card.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/jira-integration-4.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=ed8697a9861a950c81a82af609e4e365" alt="Jira Integration 4" width="3452" height="1984" data-path="images/jira-integration-4.png" />

6. To assign tickets to Tusk in your Linear workspace, go to any issue in Jira.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/jira-integration-5.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=bbe84b6f51050aca4e1a3c7d907112b7" alt="Jira Integration 5" width="3456" height="1984" data-path="images/jira-integration-5.png" />

7. Create a new label for “Tusk”.

<img className="block h-96" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/jira-integration-6.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=c39407bedfdfd1fb1231e08bb18d9e0d" alt="Jira Integration 6" width="1132" height="1232" data-path="images/jira-integration-6.png" />

8. Add the newly-created “**Tusk**” label to any issue to assign it to Tusk.

<img className="block h-96" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/jira-integration-7.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=d8bfbae96dba8c5ddbd027d7ca3807dd" alt="Jira Integration 7" width="1120" height="1206" data-path="images/jira-integration-7.png" />

9. Tusk will comment on the issue telling you that it’s working on it. The comment will be attributed to the person who originally granted Tusk access to your Jira site. You can check the activity logs for the issue in the Tusk web app.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/jira-integration-8.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=de2ba1713e983a0460413d022552900f" alt="Jira Integration 8" width="2970" height="1366" data-path="images/jira-integration-8.png" />

10. Recommended: Get the [GitHub for Jira integration](https://marketplace.atlassian.com/apps/1219592/github-for-jira?hosting=cloud\&tab=overview) to link the Jira issue you assigned to Tusk with the corresponding Tusk-created PR. Tusk automatically adds the issue key at the beginning of the PR’s title so that the PR, with its latest status, shows up in the issue under the “Development” field.

<img className="block h-96" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/jira-integration-9.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=b3450f3f45ff2878364ab5f921b603ef" alt="Jira Integration 9" width="1124" height="1490" data-path="images/jira-integration-9.png" />

***

## Connecting to Notion

1. Log into Tusk and go to the **Settings** page.

2. Under the **Integrations** tab, find the Notion integration card under "Project management platform.” Click **Connect**.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/notion-integration-1.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=16046b13505a458cea610f035aca3b21" alt="Ticketing Integration Screen" width="3446" height="1974" data-path="images/notion-integration-1.png" />

3. You’ll be redirected to Notion to grant Tusk access to your Notion workspace. Make sure to choose the correct workspace on the top right corner.

<img className="block" src="https://mintcdn.com/tusk/g9ARE0f2IAwondFu/images/notion-integration-2.png?fit=max&auto=format&n=g9ARE0f2IAwondFu&q=85&s=45001d426aa01b76435480c0833df081" alt="Notion Integration 2" width="3456" height="1984" data-path="images/notion-integration-2.png" />

4. Select the page that you want to grant Tusk access to. This should typically be the **Tasks database** where you create tasks for your engineering team. Click **Allow access**.

<img className="block" src="https://mintcdn.com/tusk/ZSRG9RyWtVo44p2P/images/notion-integration-3.png?fit=max&auto=format&n=ZSRG9RyWtVo44p2P&q=85&s=7ad3961ea3231b92301c9829b709bd7f" alt="Notion Integration 3" width="3454" height="1980" data-path="images/notion-integration-3.png" />

5. You’ll then be redirected back to the Tusk app, where you should now see a status badge displaying “Connected” on the Notion integration card.

<Info>
  At this point, please contact [support@usetusk.ai](mailto:support@usetusk.ai) to finish setting up the
  Notion integration. We will respond promptly.
</Info>

<img className="block" src="https://mintcdn.com/tusk/ZSRG9RyWtVo44p2P/images/notion-integration-4.png?fit=max&auto=format&n=ZSRG9RyWtVo44p2P&q=85&s=246e095392baddee55fdd147705049af" alt="Notion Integration 4" width="3448" height="1972" data-path="images/notion-integration-4.png" />

6. To assign tasks to Tusk in your Notion database, go to any task in Notion.

7. Check the **“Assigned to Tusk”** checkbox field to assign the task to Tusk.

<img className="block h-96" src="https://mintcdn.com/tusk/ZSRG9RyWtVo44p2P/images/notion-integration-5.png?fit=max&auto=format&n=ZSRG9RyWtVo44p2P&q=85&s=e690c939a17354c529c98624b4aca442" alt="Notion Integration 5" width="3456" height="2160" data-path="images/notion-integration-5.png" />

8. Tusk will comment on the task telling you that it’s working on it. You can check the activity logs for the issue in the Tusk web app.

<img className="block" src="https://mintcdn.com/tusk/ZSRG9RyWtVo44p2P/images/notion-integration-6.png?fit=max&auto=format&n=ZSRG9RyWtVo44p2P&q=85&s=46b5e7917657a6779a44bc9702af3c42" alt="Notion Integration 6" width="3456" height="2160" data-path="images/notion-integration-6.png" />

9. Recommended: [Integrate GitHub with your Notion database](https://www.notion.so/integrations/github) to link the Notion task you assigned to Tusk with the corresponding Tusk-created PR.

10. Once the Notion task is linked to the Tusk-created PR, Notion automatically changes the status of the task according to the status of the linked PR. [Learn more about Notion's GitHub integration](https://www.notion.so/help/github).

## FAQs

<AccordionGroup>
  <Accordion title="How do I disconnect Tusk from my project management app?">
    To disconnect Tusk, go to Applications or Connections in your project management app's Settings. Depending on the app, click "Remove access" or "Revoke access" for Tusk.
  </Accordion>

  <Accordion title="What do I need to provide the Tusk team to fully set up the Notion integration?">
    You will need to provide us the ID for the Notion database that you want Tusk to be able to read. This is typically the Tasks database. Here's how to find the database ID:

    1. Open the database as a full page in Notion.
    2. Use the `Share` menu to `Copy link`.
    3. Paste the link in a text editor.

    The URL uses the following format: `https://www.notion.so/{workspace_name}/{database_id}?v={view_id}`

    Find the part that corresponds to `{database_id}` in the URL that you pasted. It is a string with 36 characters. This value is your database ID.
  </Accordion>
</AccordionGroup>
